For help using the application, sign in and open the permission-aware Help tab. It provides instructions for the pages available to your account.
Use Report a Problem or Suggestions? beside the user button to send a request directly to the central platform queue without generating an email or text message.
To report shared content, open the item in the Community Library and choose Report Community Item. The report is sent to the platform moderation queue.
When contacting support
Include the application version, department code, a short description of what happened, and the request ID shown by any server error. Do not send passwords, authentication codes, signing keys, database credentials, or unnecessary personnel information.
Account and department records
Contact your department administrator for account activation, password resets, rank or role changes, certifications, apparatus eligibility, assignments, or requests to correct department-controlled records.