Routine To Response

Windows pilot access

Bring Routine To Response to your department computer.

Install R2R, connect to your department, and let Windows keep the signed pilot current automatically.

Current release 1.0.0.57 Windows 10 / 11 · x64
New device setup

New to Routine To Response? Start here.

The guided setup installs the signed app, connects Windows to automatic updates, and shows you how to complete your first sign-in.

Download R2R First-Time Setup

Have these ready

  • Department codeProvided by your administrator
  • Account emailYour R2R sign-in address
  • Temporary passwordChanged after your first sign-in
  1. 1
    Run the setup

    Open R2R-First-Time-Setup.cmd from Downloads. Approve the Windows administrator prompt only for the verified R2R pilot publisher.

  2. 2
    Enter your department

    R2R opens automatically. Enter the department code directly in the steel-gray Department Code lane.

  3. 3
    Sign in securely

    Enter your email and temporary password inside R2R, create a permanent password, and use Remember me only on a personal device.

  4. 4
    Review alerts and your tour

    Complete or skip the role-aware guided tour. The bell opens Notification Center, including any deployment availability request assigned to your account.

Your password stays in R2R. The setup file never asks for, collects, or stores your account password.

Already installed

Updates happen automatically.

Once R2R is connected to the App Installer feed, Windows checks for signed pilot updates at launch and in the background. Your department data stays centralized and onboarding does not repeat.

Nothing to download for normal updates

Repair or reinstall

Need a clean installation?

Use the verified repair tool if R2R is missing, damaged, or an older raw MSIX was never connected to automatic updates.

Download Repair / Reinstall

New unified pilot

Move from routine preparation to confident response.

R2R combines the active modules in one Windows application and uses the same authorized department account and centralized department data on every approved device.

Open the R2R App Installer feed

Verified distribution

One signed app. One secure update path.

First-Time Setup and Repair both verify the same R2R publisher, installer, certificate, package checksum, and MSIX before installation.

  • Signed Windows package
  • Pinned security checks
  • Automatic update feed
Troubleshooting and manual downloadsInstaller logs, certificate, MSIX, and release notes

If setup fails, include %LOCALAPPDATA%\Routine To Response\pilot-install.log when reporting the problem.

Signed MSIX packageManual application package Pilot publisher certificatePublic certificate for approved pilot computers Release documentationNotes, checksum, and installation guide

Pilot signing note: The direct pilot uses a private R2R test publisher. Trust this public certificate only on approved pilot computers. Microsoft Store releases use Store-managed trust.